eCommerce capabilities and managing business contacts
eCommerce
According to Statista, in 2015, retail e-commerce sales amounted to $342.96 billion. In 2019 the global ecommerce sales surpassed $3 trillion. In the US alone, e-commerce retail generated over $500 billion in 2019. With these kinds of figures, the power and potential of e-commerce are clear.
typical brick and mortar stores with e-commerce capabilities and one another.
CRM Solutions
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Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
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Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
There are many different types of emails that can be used; at Swiss Fish, the main types of emails we write to help business owners are listed below: